Connecting SarasiQ with Slack
This document explains how to connect your Slack workspace to IQ and how to start using IQ inside Slack channels and direct messages once the integration is enabled.
Connecting SarasiQ with Slack
This document explains how to connect your Slack workspace to IQ and how to start using IQ inside Slack channels and direct messages once the integration is enabled.
Note for Saras team members' access on the Shared Slack Channel
The Slack–iQ connection must be completed in the client’s own Slack workspace by someone from the client side.
Once connected, the client can add the iQ agent to the shared Slack channel with their Saras team, allowing Saras team members to also use iQ on the mutual channel, if needed.
Installing iQ on your Slack Workspace
1. Go to the Settings section in your iQ workspace>> Navigate to Integrations.
2. Locate the Slack Integration for iQ Data Analyst and click Connect.
4. When your Slack admin opens this link, they will see an option to approve IQ in Slack.
5. The Slack admin must review the requested permissions and click Allow to authorize IQ for the workspace.
Once they allow access, the Slack–IQ setup is completed.
Using IQ in Slack
IQ is available for everyone in the connected Slack workspace. However, only the users who are added to the iQ web app can access iQ on Slack.
You can:
1. Chat 1-on-1 with the IQ agent on Slack; Just search for IQ app (agent) in Slack and start a direct message to chat.
2. You can add iQ to any channel: Add it just as you would add any other team member, then mention IQ (e.g., with @IQ) to invoke it and ask questions. 
You can't:
Use it in direct group messages
Sign in to iQ on Slack:
Once Slack is connected, each user must sign in to their Saras iQ account using the Sign in to Saras iQ button that appears when they ask iQ a question in Slack.
This is a one-time step that links your Slack and iQ accounts, ensuring personalized access and permissions.
Sign in to Saras iQ on Slack
1. Click Sign in to Saras iQ when prompted.
2. Enter your Saras iQ credentials, then click Sign in to authenticate your account.
If you don't have an iQ account, reach out to your iQ Admin or Saras SPOC to request an invite.
3. Click Allow Access to authorize Slack to access your iQ account.
4. Click Connect Account to link your Slack and Saras iQ accounts.
Once connected, you can start using Saras iQ on Slack with your assigned access and permissions.
To disconnect your iQ account on Slack:
- From Slack, use the/iq-sign-out ” command on Slack.
- Or you can go to the Integrations page on your SarasiQ account and Disconnect.
Removing IQ Agent from a Slack channel
Go to Agents and Apps and “Remove from this channel”. Or, in the channel, you can type /remove @iQ, then Send.
Uninstalling iQ from a Slack Workspace
Go to Settings >> Click on Integrations >> Select Disconnect
FAQs
Can I download data from Slack?
Yes. Use the Download data option available with each response. If you don’t see this option, reconnect your Slack integration.
What visualisations are supported in Slack?
Slack supports the following visualisations
- Line charts: Single-series, multi-series, and negative values
- Bar charts: Single-series, multi-series, and negative values
- Area charts: Single-series, multi-series, and negative values
- Pie charts: Single-segment, multi-segment, and dominant segment
Are there any restrictions on the visualisations shown on Slack?
Yes. Slack has the following limits:
- Charts: Up to 2 charts per message
- Series: Up to 12 series per chart
- Data points: Up to 20 data points per series
- Pie charts: Up to 12 segments
- Chart title: Up to 50 characters
- Series/segment names: Up to 20 characters
- Category/data-point labels: Up to 20 characters
- Table columns: Up to 20
- Table rows: Up to 200
- Table cell content: Up to 20,000 characters in total
Can I share the charts and tables with my team?
Yes. Each visualisation in Slack includes options to download the data and copy or share the visualisation.