FAQ: Pulse Web App Loading or Spinning Endlessly
Learn how to troubleshoot and resolve issues with the Pulse web app loading or spinning endlessly.
FAQ: Pulse Web App Loading or Spinning Endlessly
Learn how to troubleshoot and resolve issues with the Pulse web app loading or spinning endlessly.
Pulse app keeps spinning endlessly due to delays in API response, data fetch errors, or front-end rendering issues.
Why does the Pulse site keep loading endlessly?
This issue is most often caused by corrupted or shared cookies, which can interfere with the login process and prevent the page from loading correctly.
How can I fix it?
- You can try the following solutions:
- Clear cookies for pulse in your browser settings.
- Or use the direct logout link
What if it still doesn’t work?
You can try these troubleshooting steps:
- Try logging in through incognito or private browsing mode.
- Temporarily disable any VPN or proxy.
- Check if any browser extensions are blocking or modifying site data.
How can I prevent this from happening again?
Consider these preventive measures:
- Avoid logging into multiple accounts in the same browser session.
- Keep your browser updated to the latest version.
- If you encounter issues with Pulse, please report them so our team can investigate and resolve them.
Note: If you see the loader, please try the above solutions. Additionally, sharing details of your last interaction with Pulse before the issue occurred will help us investigate and resolve it faster.
Please provide the following details, if possible:
- Last successful login time (e.g., 24 hrs ago, 48 hrs ago)
- Whether you logged out or left the application open
- If you used different credentials recently
- How you accessed Pulse (through login page or product listing page)
- Browser name and version
- Any recent changes to your system, browser, or network settings
- Whether you were using a VPN, proxy, or firewall
If you would like to share these details, please send them to support