Essential Attributes and Supported Tables
This subtopic focuses on the key attributes of Daton's HelpScout connector and the range of tables it supports, providing crucial insights into its functionality.
Essential Attributes and Supported Tables
This subtopic focuses on the key attributes of Daton's HelpScout connector and the range of tables it supports, providing crucial insights into its functionality.
Essential Attributes
The following table lists some of the essential connector attributes and their details:
Features |
Details |
|---|---|
Release Status |
Released |
Source API Version |
v2 |
Table Selection |
Yes |
Column Selection |
Yes |
Edit Integration |
Yes |
Replication Type Selection |
No |
Authentication Parameters |
Helpscout Email
Helpscout password
|
Replication Type |
Key based Replication |
Replication Key |
DATE |
| Suggested Replication Frequency | 24 hrs |
Supported Tables
The following table lists all the tables supported by Daton for the HelpScout connector:
| Supported Table Names |
|---|
| Conversations |
| Customers |
| Tags |
| ConversationsReceivedMessages |
| ConversationsDrilldownReport |
| CompanyOverallReport |
| ConversationsVolumesByChannelReport |
| DocsOverallReport |
| CompanyConversationsReport |
| CustomerHappinessOverallReport |
| ProductivityOverallReport |
| ConversationsOverallReport |
| Users |
| Emailreport |
| Chatreport |
| UserOverallReport |
| UserConversationHistoryReport |
| UserConversationReport |
| UserHappinessReport |
| UserHappinessDrilldown |
| CustomerHappinessRatingsReport |
Note that when integrating your shop with Daton, you can select specific tables based on your requirements for data loading.