1. Reauthentication alone does not always resolve integration failures. The most common reasons the issue persists after reauthentication include:
       The connected Facebook account does not have Admin or Advertiser role on the ad account.
       The ad account is missing from the Business Manager linked to your profile.
       A pending invitation to the ad account has not been accepted yet.
       Permissions were not correctly reassigned after the reauthentication.

Follow the verification steps below to confirm your access and permissions are correctly set up.

Permission_Setup_Document

1. To verify which ad accounts your Facebook profile can access:
       Go to Meta Ads Manager at adsmanager.facebook.com and log in.
       Click the dropdown in the top-left corner of Ads Manager.
       Review the list of ad accounts shown — only accounts linked to your profile will appear here.
2. If the expected ad account is not listed, you will need to request access from the account admin.

1. To successfully connect and use the Facebook Ads integration, the user must have one of the following roles assigned within Meta Business Manager:
   Admin — Full control over the ad account, including managing campaigns and settings.
   Advertiser — Can create and manage campaigns. This is the minimum role required for most integrations.

Note: The Analyst role provides read-only access and may not be sufficient for full integration functionality depending on your setup.

1. Before starting the integration setup, check your role and permissions in Meta Business Manager:
    Go to business.facebook.com and log in.
    Click the Settings icon in the bottom-left corner.
    Navigate to Accounts > Ad Accounts.
    Select the relevant ad account and confirm your assigned role (Admin or Advertiser).
2.    If you do not have the required role, contact the ad account admin to get the correct permissions assigned before        proceeding with integration setup.

1. There are two ways to request access:
2. Option A — Via Meta Business Manager:
   Open business.facebook.com and go to Settings > Accounts > Ad Accounts.
   Select the required ad account.
   Click Assign Partners or Assign People.
   Enter your email address or Facebook username and assign the appropriate role (Admin, Advertiser, or Analyst).
3. Option B — Through the Ad Account Admin:
   Contact the ad account admin directly and request access.
   The admin must open Ad Account Settings, add your user, and assign the required permissions.

1. If you received an invitation but cannot access the ad account, it is likely the invitation has not been accepted. To check and accept it:
   Check your Facebook notifications for a pending ad account invitation and accept it.
   Alternatively, go to Business Settings > Requests in Meta Business Manager and review any pending invitations.
2. Once the invitation is accepted, try reconnecting the integration. If access is still unavailable, contact the business admin to confirm that the correct permissions were assigned.

1. To avoid integration failures, we recommend verifying the following before you begin setup:
        Step 1: Confirm you have the Admin or Advertiser role on the ad account in Meta Business Manager.
        Step 2: Verify the ad account is visible in your Ads Manager dropdown.
        Step 3: Accept any pending invitations to the ad account.
      Step 4: Proceed with the integration setup and authenticate with the Facebook account that has the correct permissions.

Note: Completing the permission check before integration setup significantly reduces the chance of authentication failures.

1. If you have verified your role, accepted all invitations, and reauthenticated but the integration is still failing:
   Contact the business admin responsible for the ad account and ask them to confirm that the correct permissions are assigned to your Facebook profile.
   Ask the admin to check Ad Account Settings > People and verify your user entry and role.
   If the issue persists, reach out to the Saras Analytics support team with details of the error and the steps you have already completed.