Schema Information of ZohoDesk

This subtopic provides a structured reference to assist you in working with Daton's ZohoDesk connector and the associated fields and tables.

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Tables/APIs

The following is the list of tables or APIs associated with the ZohoDesk connector:
  • Agents
  • Profiles
  • Roles
  • Teams
  • Departments
  • Tickets
  • Tasks
  • Products

ZohoDesk Data

Agents
 
Purpose: Gives the list of all “full-time” and “occasional” agents in organization.
 
Replication: Full Replication
 
Replication Key: NA
 
Fields
 
Profiles
Purpose: Gives the list of profiles in organization.
 
Replication: Full Replication
 
Replication Key: NA
 
Fields
 
Roles
Purpose: Gives the list of all different Roles present in organization.
 
Replication: Full Replication
 
Replication Key: NA
 
Fields
 
Teams
 
Purpose: Gives the list of all teams in organization.
 
Replication: Full Replication
 
Replication Key: NA
 
Fields
 
Departments
 
Purpose: Gives the list of all departments in organization.
 
Replication: Full Replication
 
Replication Key: NA
 
Fields
 
Tickets
 
Purpose: Gives the list of all tickets in organization.
 
Replication: Full Replication
 
Replication Key: NA
 
Fields
 
Tasks
 
Purpose: Gives the list of all tasks in organization.
 
Replication: Full Replication
 
Replication Key: NA
 
Fields
 
Products
 
Purpose: Gives the list of all products from your helpdesk
 
Replication: Full Replication
 
Replication Key: NA
 
Fields

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