Essential Attributes and Supported Tables
This subtopic focuses on the key attributes of Daton's Gladly connector and the range of tables it supports, providing crucial insights into its functionality.
Essential Attributes and Supported Tables
This subtopic focuses on the key attributes of Daton's Gladly connector and the range of tables it supports, providing crucial insights into its functionality.
Essential Attributes
The following table shows some of the essential connector attributed and their details.
Features |
Details |
|---|---|
Release Status |
Released |
Source API Version |
v1 |
Table Selection |
Yes |
Column Selection |
Yes |
Edit Integration |
Yes |
Replication Type Selection |
No |
Authentication Parameters |
Gladly organization name
Gladly login email
Gladly API Token
|
Replication Type |
Full Replication
Key Based Replication
|
Replication Key |
NA |
| Suggested Replication Frequency | 24 hrs |
Supported Tables
The following table lists all the tables supported by Daton for the Gladly Business connector:
| Supported Table Names |
|---|
Agents |
Conversations |
Teams |
Conversation Export Report |
Agent Duration Report |
Customers |
Topics |
Conversation Timestamps Report |
Contact Export Report |
| Agent Summary Report |
Note that when integrating your account with Daton, you can select specific tables based on your requirements for data loading.