If your Google Ads integration has lost authorization, follow the steps below to reconnect your account and resume data syncing.

Note: This issue usually occurs when the Google authorization token has expired, been revoked, or when permissions for the connected Google account have changed.

Before you begin: Ensure you sign in with the Google account that has access to the Google Ads account(s) connected to Daton.

Step-by-Step Process

• Log in to Daton.
• Go to Sources.
• Find the Google Ads integration that requires re-authentication.
• Click Re-authenticate in the top-right corner of the Daton UI.
• Click Continue. You will be redirected to Google to grant Daton access again.
• Sign in with the Google account that has access to the required Google Ads account(s), review the requested permissions, and click Allow/Continue to authorize Daton.
• After you are redirected back to Daton, confirm that the integration status shows Active.

What to expect after re-authentication

• The integration status changes to Active.
• Existing historical data remains unaffected.
• The next scheduled sync may take a few minutes to start.
• Authentication-related sync failures are resolved.

Still facing issues?

If the integration does not return to an active state after re-authentication, contact support and share the following details:

• Integration name
• Screenshot of the error message
• Approximate timestamp when the issue occurred