Changing Subscription Plan
Discover how to easily switch your Daton subscription plan and learn about the related policies
Changing Subscription Plan
Discover how to easily switch your Daton subscription plan and learn about the related policies
Daton enables customers to effortlessly adjust their plans to meet changing business needs, offering options to upgrade or downgrade plans, and change billing cycles between monthly and annual billing.
In this article we will discuss about upgrading and downgrading subscription plan.
Overview of Subscription Plan
Daton offers three subscription plans tailored to different business needs:
Lite Plan: The Lite Plan is a great entry-level option designed for businesses looking to move data from various databases and business tools at no upfront cost.
Growth Plan: The Growth Plan offers five distinct variants, each designed to meet the diverse needs of businesses handling different data volumes.
Enterprise Plan: The Enterprise Plan is designed for large organizations and enterprises with extensive data integration needs, offering top-tier security, customization, and support.
To learn more about each plan in details, check out our documentation on Introduction to Daton's Subscription Plans and Billing Cycles.
Note:
The details below apply specifically to users on the Lite and Growth plans. To make changes to your Enterprise plan, please contact our sales team.
Subscription Plan Upgrade
- Lite and Growth plan users can upgrade their subscription plan at any time through their account.
- The upgrade takes effect immediately.
- The prorated amount for the upgraded plan will be invoiced and must be paid on the same day.
- At the start of the next billing cycle, the total rate for the upgraded plan will be charged.
Proration Calculation
Example: Given that the current billing cycle has 30 days, on the 20th day, you upgrade from $500 plan to $800 plan, the prorated amount will be calculated as follows:
Prorated amount = (New plan price for remaining days of the billing cycle + Previous plan price for used up days of the billing cycle) - Previous plan price
Prorated amount = $(800*10/30 + 500*20/30) -$500 = $600 - $500 = $100
- 800 * (10/30) → New plan price for remaining days of the billing cycle
- 500* (20/30) → Previous plan price for used up days of the billing cycle
So while upgrading, you will have to pay $100.
Proration ensures customers are only charged for the plan they used during each portion of the billing cycle.
Subscription Plan Downgrade
- Customers can downgrade their subscription at any time through their account.
- Downgrades take effect at the start of the next billing cycle.
- Customers can continue to use the current plan until the downgrade takes effect.
- Any scheduled downgrade can be cancelled from the request tab.
Contact our support team if you wish to learn more about subscription plan upgrade or downgrade details.
Steps to Upgrade/Downgrade a plan
1. Go to the pricing page on your Daton account.
2. Choose the plan you like, then click on "Select Plan".
Note: To switch to the Enterprise plan or from Enterprise to Growth, click on "Talk to Sales."
Only one type of change can be requested at a time, meaning customers cannot alter both their billing cycle and subscription plan simultaneously.
3. Review the message and confirm the upgrade or downgrade.
Downgrades:
No action is needed when downgrading, just click on proceed. The downgrade will be scheduled and will take effect starting from the next billing cycle.Upgrades:
When upgrading, users must pay the upgrade charges, as the upgrade takes effect immediately. To learn how are the charges calculated read proration details give above.
All the change requests can be found in the Requests tab within the Subscription Panel.
